A Houston area nail salon is facing backlash after a customer alleged that the salon owner locked her and her 4-year-old son inside the establishment for nearly 30 minutes following a dispute over her bill. The incident has raised concerns about the salon’s business practices and treatment of customers.
According to the woman, who wishes to remain anonymous, she visited the salon on a Sunday for a basic pedicure, which was priced at $55. However, she was shocked to find that she was charged $110, which included additional fees such as a $15 credit card fee and $10 for a bottle of water for her child. When she voiced her disagreement and stated that she would only pay the original amount, the owner allegedly locked her and her son inside the salon.
The situation escalated when the customer called the police for assistance. Upon the arrival of a sheriff’s deputy, the salon owner reportedly claimed that the customer owed a total of $335, including a $200 fee for involving law enforcement. This incident has shed light on the salon’s questionable practices, as it has previously faced three similar accusations.
One customer, who visited the salon in April 2022, reported being charged almost $700 for a simple toenail painting service. In another instance, a customer who left a negative review about the salon was threatened with a lawsuit by the owner. These incidents have raised concerns about the salon’s integrity and treatment of customers.
It is important to note that this is not the first time the salon has faced controversy. Located in Friendswood, Texas, the salon, known as Epic Nails or Helen’s Nails, has been under scrutiny for its business practices. The recent incident involving the customer and her child being locked inside the salon adds to the growing list of accusations against the establishment.
The salon’s actions have sparked outrage among the local community, with customers expressing their concerns and sharing their negative experiences. It remains to be seen how authorities will respond to these allegations and what consequences the salon may face.
In conclusion, the incident at the Houston nail salon highlights the need for consumer protection and raises questions about the salon’s practices. The accusations made by multiple customers suggest a pattern of questionable behavior, and the salon’s reputation has been tarnished as a result. The local community and authorities will be closely watching how this situation unfolds and what actions will be taken to address these concerns.
